*All orders are shipped out Monday-Friday*
Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking details once your order has shipped.
Shipping Methods & Costs
We offer the following shipping options:
Standard Shipping: 3-4 Day Delivery. Orders under $40, Shipping: $7. Orders over $40, Shipping: $0
Expedited Shipping: 1-2 Day Delivery. Orders over $75, Shipping: $0
Local Pickup (If Available): Free
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated Delivery Times
Delivery times vary depending on your location and the shipping method chosen. Please note that unforeseen delays may occur due to weather, carrier issues, or high order volumes.
Domestic & International Shipping
We currently ship nationwide. International orders may be subject to customs fees or import taxes, which are the responsibility of the customer.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can track your shipment through UPS or USPS.
Lost, Stolen, or Damaged Packages
We are not responsible for lost or stolen packages once they are marked as delivered. If your package is damaged upon arrival, please contact us at info@thehempsocialco.com within 5 days with photos of the damage.
Returns & Exchanges
For details on returns and exchanges, please refer to our [Return Policy] page.
Holiday & Special Shipping Considerations
During peak seasons or promotional periods, processing and delivery times may be longer than usual. We recommend placing orders early to avoid delays.